Payments & invoices
Payment requests, automatic payments, deposits, payouts and invoices.
16 items
How do I set up automatic payments?Set up automatic payments via your Voyando dashboard and link your account to Stripe for a seamless payment process. Easily adjust payment methods and terms…
How do I create an invoice for my guest?Quickly create an invoice for your guest via ‘Bookings’ in the dashboard, check the details and add any additional charges if necessary.
How do I set my payment terms?Easily set your deposit period, percentage and payment instalments so that guests pay on time and your administration runs smoothly.
How do I create a payment request?Simply create a payment request, set the description, amount and payment deadline, and send it automatically on the date of your choice.
How do I change the default settings on my invoice?Adjust the standard VAT rate, the invoice text and the logo via ‘Payment Terms’ in your accommodation settings.
How do I manually record a payment received?Manually record a payment received by opening the transaction in the dashboard and adding the payment via Payment Requests.
How do I set a security deposit?You can easily set up a deposit via Bookings & Prices by adding a deposit charge, specifying the amount and payment date, and clicking ‘Save’.
How do I edit an existing payment request?You can easily edit the description, date, payment deadline or amount of an existing payment request via your Voyando dashboard.
How can I tell when a payment will be paid out?Check the dashboard to see when your guest has paid and when the payment will be made via ‘Transactions’ under ‘Finance’.
How do I change the payment methods?You can easily update your payment methods via the ‘Financial’ section in your dashboard and choose which options your guests can use.
How do I check a payment?Check your dashboard to see whether the payment request has been sent and paid, and use the timeline to check when the payment was received or …
Where can I view my payouts?You can easily view your payouts via the dashboard in the ‘Finance’ section of the Voyando Payment Module for Automatic Payments.
How do I change the payment deadline for a payment request?Adjust the payment deadline for a payment request by changing the send date and payment reminder in Voyando via your dashboard.
How do I change my bank details for receiving payments?You can easily update your bank details for receiving payments via Stripe in the Voyando Financial dashboard. Follow the steps on the Stripe screen.
How do I refund the security deposit automatically?Set this up in Voyando so that the deposit is automatically refunded for bookings made via your own website. This applies only to new bookings.
How do I customise the booking confirmation and payment request emails?Easily customise the text and subject lines of your booking confirmation and payment request emails in multiple languages via the Voyando dashboard.