Skip to content
Channel Manager Everything about Channel Manager Airbnb integration for your holiday homeBooking.com integration for your holiday homeVrbo integration for international holiday rentalsGoogle Travel integration for holiday rentalsConnect Airbnb to Booking.com
Website Everything about Website Sitebuilder for your holiday homeVoyando with your own websiteSecure online payments for guests
Property management Everything about Property management Automatic e-mailsComplete guest registrationUp-to-date prices and calendarSmart locksHuurkalenderReviews
Marketing Everything about Marketing Voyando app
Features Pricing Blog Help Sign in
Try free for 30 days Book an advice call

How do I customise the booking confirmation and payment request emails?

10 steps Updated

Easily customise the text and subject lines of your booking confirmation and payment request emails in multiple languages via the Voyando dashboard.

Step by step

  1. Step 1: Go to your dashboard.

    How do I customise the booking confirmation and payment request emails? – step 1: Go to your dashboard.
  2. Step 2: Click Communications in the menu.

    How do I customise the booking confirmation and payment request emails? – step 2: Click Communications in the menu.
  3. Step 3: Click Standard emails.

    How do I customise the booking confirmation and payment request emails? – step 3: Click Standard emails.
  4. Step 4: Here you also find the Payment request email. You edit it in the same way.

    How do I customise the booking confirmation and payment request emails? – step 4: Here you also find the Payment request email. You edit it in the same way.
  5. Step 5: Click the Booking confirmation. Under each email you see when it is sent.

    How do I customise the booking confirmation and payment request emails? – step 5: Click the Booking confirmation. Under each email you see when it is sent.
  6. Step 6: Change the subject if needed.

    How do I customise the booking confirmation and payment request emails? – step 6: Change the subject if needed.
  7. Step 7: Click a flag to edit the email in another language.

    How do I customise the booking confirmation and payment request emails? – step 7: Click a flag to edit the email in another language.
  8. Step 8: Type the translation yourself or click Translate from Dutch. Voyando then translates the subject and the text in one go.

    How do I customise the booking confirmation and payment request emails? – step 8: Type the translation yourself or click Translate from Dutch. Voyando then translates the subject and the text in one go.
  9. Step 9: On the right you immediately see what the email looks like, with fictitious booking details.

    How do I customise the booking confirmation and payment request emails? – step 9: On the right you immediately see what the email looks like, with fictitious booking details.
  10. Step 10: Click Save.

    How do I customise the booking confirmation and payment request emails? – step 10: Click Save.
Try for free Demo
Free webinar

Earn up to 15% more with your accommodation

Watch our free webinar with practical tips for more direct bookings and a better price. Leave your email address and you can watch straight away.

Or try Voyando right away 30 days free.