How do I create an email template?

Easily create a personalised email template with variables, translations and attachments for automatic sending to your guests.

Step by step

1. 1

   Step 1: Go to your dashboard.

   

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   Step 2: Click Communications in the menu.

   

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   Step 3: Click Email templates.

   

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   Step 4: Click Add template.

   

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   Step 5: Give the template a name under Name. Only you see this name, guests don't.

   

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   Step 6: Under When, set when the email is sent. It reads as a sentence, for example: Send 1 week before check-in at 12:00.

   

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   Step 7: Enter the Subject.

   

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   Step 8: Optionally pick a variable via Insert variable next to the subject, such as the guest's name. It is filled in automatically for each booking.

   

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   Step 9: Write the text of the email. On the right you immediately see what it looks like.

   

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    Step 10: Put the cursor where you want it and pick a variable via Insert variable next to the text. That way you never type details like the guest's name or check-in date yourself.

    

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    Step 11: Click a flag for another language. Write the text yourself or click Translate from Dutch.

    

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    Step 12: Fill in the translation. Guests receive the email in their own language.

    

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    Step 13: Add attachments if you like and choose a language for each. With All languages it goes with every language version.

    

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    Step 14: Click Save.

    

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    Step 15: Back in the overview of your email templates.

    

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    Step 16: Do you already have bookings? Click the three dots next to the template.

    

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    Step 17: Click Reschedule planned e-mails to schedule the email for all existing bookings too.